Who we are
Welcome to cncpor.com (hereinafter referred to as the “Website”). We attach great importance to the protection of your privacy. This policy explains how we collect, use, store, and safeguard the personal information you provide while using the Website, as well as the rights you hold regarding this information. Please read this policy carefully before using the Website. If you have any questions, please contact us via the contact information at the end of this policy.
I. Scope of Application
This Privacy Policy applies to all personal information you provide or we collect through the Website (including but not limited to website pages, form submissions, online consultations, etc.), and does not apply to information obtained through other third-party platforms or channels (unless otherwise specified).
II. Information We Collect
To deliver better services, we may collect the following types of information:
1. Information You Voluntarily Provide
When you submit inquiries, quotations, messages, or register an account through the Website, you may be required to provide information such as your name, contact number, email address, company name, and industry. This enables us to respond to your needs (e.g., product inquiries, business cooperation, technical support).
2. Information Collected Automatically During Website Use
When you visit the Website, we may automatically collect the following information through server logs, Cookies, and similar technologies:
- Device Information: e.g., device type, operating system, browser version, device identifier;
- Access Information: e.g., IP address, access time, pages viewed, duration of stay, click records;
- Other Information: e.g., company details, requirement descriptions, and project specifics submitted via online forms (e.g., precision parts customization needs, technical parameter requirements).
3. Information Collected by Third-Party Tools
The Website may use third-party analytics tools (e.g., website traffic statistics tools) to collect your browsing behavior data for analyzing website usage and optimizing functionality. Such tools typically collect anonymized data (e.g., page views, navigation paths) that is not directly linked to your personal identity.
III. Purpose of Information Use
The information we collect will be used for the following purposes:
- Responding to your inquiries, quotations, or requirements by providing product information, technical support, or business cooperation proposals;
- Optimizing the Website’s functionality and user experience (e.g., adjusting page layouts or improving loading speeds based on traffic data);
- Sending you service-related updates, events, or product announcements (you may opt out of such communications at any time);
- Complying with legal and regulatory requirements or protecting the legitimate rights and interests of the Website, users, and third parties (e.g., addressing security incidents or disputes).
IV. Information Storage and Protection
Storage Method and Duration
Your personal information will be stored on our servers or those of entrusted third-party service providers (e.g., cloud service providers) within China. We will retain your information for a reasonable and necessary period based on its purpose and legal requirements (e.g., up to 1 year after resolving your inquiry; longer periods for tax or compliance purposes). After the retention period, we will securely delete or anonymize your information.
Security Measures
We implement reasonable technical and administrative measures to protect your personal information, including data encryption, access controls, security audits, and regular risk assessments, to prevent unauthorized disclosure, alteration, or misuse. However, please note that no data transmission or storage system is entirely secure, and we cannot guarantee absolute security.
V. Information Sharing and Disclosure
We undertake not to sell your personal information to any third party. Except in the following cases, we will not share your personal information with third parties:
- With your explicit consent or authorization;
- To fulfill legal or regulatory obligations (e.g., cooperating with judicial investigations or responding to government requests);
- To protect the legitimate rights and interests of the Website, users, or the public (e.g., addressing fraud or security threats);
- Sharing with our service providers (e.g., website technical support, server hosting, data analysis) under strict confidentiality agreements;
- In the event of business transfers (e.g., mergers, acquisitions, asset transfers), ensuring the recipient continues to comply with this Privacy Policy or obtaining your new authorization.
VI. Use of Cookies and Similar Technologies
To enhance your browsing experience, the Website may use Cookies, web beacons, and similar technologies to collect data such as your browsing habits and device information. These technologies help us remember your preferences, optimize functionality, and analyze service performance.
You may disable or delete Cookies through your browser settings (refer to your browser’s help center for instructions), though this may affect certain Website features.
VII. Your Rights
Under relevant laws and regulations, you have the following rights regarding your personal information:
- Right of Access: You may request access to the personal information you submitted via the Website (e.g., contact details, inquiry records);
- Right to Rectification: You may request corrections to inaccurate personal information we hold;
- Right to Erasure: You may request deletion of your personal information under legally prescribed circumstances (e.g., when the information is no longer necessary or you withdraw consent);
- Right to Withdraw Consent: You may withdraw your consent to the collection and use of your personal information at any time (this does not affect prior processing based on your consent);
- Right to Complain: You may file complaints or suggestions with us if you believe your rights have been infringed.
To exercise these rights, please contact us via the details below. We will respond within 15 working days (or 30 days in exceptional cases, with prior notice).
VIII. Protection of Minors’ Information
The Website is primarily intended for enterprises and adult users. Minors should use the Website under parental guidance. If we discover we have collected personal information from a minor, we will promptly delete it in accordance with legal requirements and notify their guardian.
IX. Policy Updates
We may revise this Privacy Policy due to legal changes, business adjustments, or technological updates. Revised policies will be posted prominently on the Website with an “Updated Date.” We recommend reviewing this policy periodically to stay informed about our latest privacy practices.
X. Contact Information
For questions, suggestions, or to exercise your rights, please contact us via:
- Email: sales@cncpor.com
- Phone: +86- 186 7628 6661
- Address: Building 7, Minzhi Industrial Park, Longhua District, Shenzhen, Guangdong, China
This Privacy Policy takes effect on the date of publication.
cncpor.com Operations Team
Updated Date: July 18, 2025